Privacy Policy

Effective Date: 18/06/2024

Introduction

RiRi is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("RiRi"), which provides free and on-site IT services and operates an online store. By using the App, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect and process the following types of information:

1. Personal Information:
• Contact Details: Name, email address, phone number, and physical address.
• Account Information: Username, password, and other login credentials.
• Payment Information: Credit card details, billing address, and transaction history.
2. Technical Information:
• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Usage Data: Interaction with our app, including pages visited, features used, and time spent on the app.
3. Location Information:
• Geolocation Data: Real-time location information when using on-site IT services.

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and manage our IT services and online store.
• Process transactions and send related information, such as purchase confirmations and invoices.
• Improve our app and develop new features.
• Communicate with you, including responding to your comments, questions, and requests.
• Send you technical notices, updates, security alerts, and support messages.
• Monitor and analyze trends, usage, and activities in connection with our app.
• Personalize your experience by presenting products and services tailored to you.
• Prevent fraudulent transactions and other illegal activities.

Sharing Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• Legal Requirements: If required by law or in response to legal process, we may disclose your information to authorities.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Consent: With your consent or at your direction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

Your Rights and Choices

You have certain rights regarding your personal information, including the right to:

• Access and Update: Access and update your personal information.
• Delete: Request the deletion of your personal information.
• Opt-out: Opt-out of receiving promotional communications from us by following the instructions in those communications.

Children's Privacy

Our app is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date at the top of this policy and, in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you a notification).

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

[RiRi]
[Innoshreeve Techno Pvt. Ltd]
[[email protected]]
[+91 7227009154]
[178/45-3-13, NR SARVA SEV,SANGH, BAROI ROAD,Mundra,Mundra,Kachchh-370421,Gujarat]